We have been using Olson Appliance for several years. We trust them completely. They have been honest and very helpful. We just got a new furnace from Olson Appliance and love it! Its quiet and gives out a more steady heat. Olson Appliance has also helped us with our washer and dryer and our dishwasher. Every time Bruce comes he is willing to spend time teaching us how to make our appliances last longer and produce more efficiently. He always leaves everything spotless when he leaves. He makes you feel like your friend is taking care of you instead of a serviceman. We plan on using him for as many years as we can. Thanks Bruce!
When we moved to Utah from Massachusetts 8 years ago. we were at a loss to find a reliable appliance service contractor. The heating and air conditioning units for our new home were in really tough shape. Olsen Appliance was recommended and we decided to give them a try. They did a great job for us and we have stayed with them for all our appliance needs. Bruce Olsen has become a "professional friend." We highly recommend him (and have done so) to anyone in need of this type of service. Thanks, Bruce. When we see your bright colored truck coming, we know that everything is in good hands!
Bruce at Olson Appliances has gone above and beyond in servicing our Sub Zero refrigerator and freezer over the last several years. I appreciate Bruce's honesty and years of experience when dealing with numerous issues regarding our 19+ year old refrigerator and freezer. He keeps them running and saves us thousands in replacement costs by doing so. Many thanks to Bruce and his team at Olsen Appliances.
I have used Olson now several times and have had a great experience each time. They are extremely competent, efficient and great to work with. I have used several companies before to do service work for us and was disappointed. I couldn't give Olson higher ranks and would recommend them to anyone! Keep up the great work guys!
We have had great service from Olsons for years. Whenever I have anything that needs fixing, I call Bruce. He is very honest and I respect his advice. He has fixed all of my major appliances at one time or another. I highly recommend Olsons.
Olson's took a negative experience and made it awesome! The initial visit didn't fix all the Freon leaks on our central air conditioner, so Bruce came back on a Saturday (when the business was closed!) and found and repaired two other leaks. The diagnosing and repairs took several hours to complete, all of which was done for free, because it was covered under Olson's warranty. Great job!
I have been using Olson Appliance for a number of years now and couldn't be happier with their service. They have fixed washing machines, furnaces, soft water systems, ovens, and refrigerators for me at a reasonable price and with great results. Bruce is always very personable and it is obvious that he understands that keeping customers satisfied is a key to the success of his company. I highly recommend Olson Appliance with absolutely no reservations.
Mary Ann Swenson
I have been using Olson Appliance Company for over three decades. I have always found them to be exact, friendly and tops when it comes to customer service. I appreciate the fact that they have gone the extra mile to fix difficult problems with my appliances and I trust their opinion on whether or not an appliance should be replaced or repaired. Their prices have been fair and I have found Mr. Olson to be honest and easy to work with. He takes the time to explain what is going on and is willing to answer any questions that I have. I like working with small businesses that are local. I will continue to use his service for years to come.
Jim & Nancy Campbell
What a privilege it has been to know you and your company since 1994 when we moved to Utah and you were highly recommended. You have repaired or installed our hot water tanks, water softeners, washers, dryers, dishwashers, refrigerator and microwave. We so appreciate the quick and efficient manner in which all work was done. But you didn't leave just "getting the job done," you educated us on how to care for the fixed appliance, and that we have so appreciated.
We have enjoyed teh expertise of you and your sons. You were always there to help us when we needed a quick fix or one that was going to take a while. Thank you for your faithful service.
We continue to recommend your services.
Bob & Gerda Edmunds
May we express our sincere appreciation for the kindness, courtesy and professionalism in installing and servicing the heating and air conditioning equipment in our Provo home.
When we moved from Massachusetts about three years ago, we discovered that the heating and A/C equipment appeared to be the original that was installed 25 years ago. It was necessary to replace both systems because of obvious malfuntions and potential danger resulting from them.
In discussing our problem with a good neighbor, your company was recommended and we contacted you. You were able to respond to a challenging situation in a prompt and most helpful manner. Despite obstacles, you were able to replace and supplement these existing systems, identify and repair leaks, and otherwise remove our concerns. Both of these systems have functioned perfectly as has a humidifying system you subsequently added. Under contract, you have maintained all in excellent working order.
Again, many thanks and every wish for success with your enterprise.
Steve & Lynda De Mille
We just want you to know how happy and satisfied we've always been with your service to us. You are prompt, courteous and most of honest. It means so much to find a service person who you find comfortable to have in your home.
I want to thank you for the excellent service you have rendered. In July 1998 you replaced my water softener. After shopping for a new water softener you were able to provide the service and product that met my needs. Then in September 1998 my hot water heater needed replacement. Later in September we called you to repair out gas clothes dryer. Each time you were very competent, thorough and clean in doing these jobs. Your prices were always reasonable. I have been most impressed with the attention to detail and completeness of your work. If something wasn't just right you made sure it was, even when I wasn't aware of a problem.
In May 1999 I called you to service our home air conditioner. Again you were very thorough and insured the compressor was fine-tuned and ran efficiently. You used up-to-date test equipment and were knowledgeable of your duties …
Mr. Olson, you have always been honest, fair and detailed in your work. I feel I have found a friend, as well as a competent home appliance repairman, a person I can depend on for outstanding service on my home appliances.
I highly recommend you to anyone who would need your services, knowing they would not regard the opportunity of getting to know you personally, and feel comfortable with your services and prices.
Jim & Vickie Gowans
In May of 2000 we had Olson heating and air conditioning replace our furnace and install central air in our home. We recieved several bids on the job. Olson's bid higher quality equipment at a lower price. During the installation, Olson's continually went the extra mile to ensure that the system was first rate and that all the little extras were installed to make a quality system. Bruce was friendly, honest, and his craftmanship was superb. We highly recommend Olson's to you.